20+ front desk receptionist resume samples to customize for your own use. It you are applying for a concierge or front desk manager position, which are more advanced, then you likely have more experience to showcase. Advise guests of any messages, mail, faxes, etc. Greeted and welcomed all hotel guests with a smile. Here is a sample of entry level front desk receptionist resume – Feel free to copy-paste and adapt it to build your resume to apply for the job you want. How do you describe computer skills on your front desk clerk resume? Ted Ross 100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 email@example.com . Made reservations on phone and in person. Create an impressive Front Desk Resume that shows the best of you! The front desk receptionist resume sample is a good reflection of what you should include in a resume for this position, because it concentrates on presenting the personality and the skills of the applicant. Be sure to include alternative contact channels, as well as your LinkedIn profile URL details. From check-in to check-out, they are the friendly resource charged with answering customers’ questions about room reservations or resort amenities. LinkedIn URL. To keep your front desk hotel resume from being unnoticed follow these resume formatting rules: Begin with your name and contact information. Check guest in and out, process credit cards for payment. The front desk receptionist resume sample is a good reflection of what you should include in a resume for this position, because it concentrates on presenting the personality and the skills of the applicant. The following are two resume examples for a hotel front desk position one for a candidate who has worked for hotels before, and one for a recent college graduate who does not have experience in the hospitality industry. Make reservations on phone and in person. This is an effective way of organizing information and is a format most people in Human Resources are familiar with. Answering phone calls, creating reservations, informing guests of events and changes. Now that you’ve seen an example of a job winning Front Desk Manager resume, here are some tips to help you write your own. front desk receptionist resume 10 cover letter receptionist examples Free 20 Front Desk Receptionist Resume Biznesasistent Picture Hotel Manager fice this is the hotel manager wayne Picture 010 What Medical Receptionist Resume Template Will Also Download Free Medical Receptionist Resume New, Receptionist Resume Examples 2019 Receptionist Resume Free Download 20 Front Desk Receptionist Resume … Keep records of room availability and guests' accounts, manually or using computers. Greeted guests appropriately as they arrive and departed. Front Desk Clerk at a small seaside hotel. RESUME OBJECTIVE Front Desk specialist with two years of experience in secretarial work. Many job seekers think that an eye-catching resume template will help them stand out to hiring managers and increase their chances of landing an interview. Hotel Front Desk Resume Example #1 (Experienced Candidate) This resume begins with a qualifications summary (also called a qualifications profile) which lists the skills, achievements, and experience most relevant for a hotel front desk job. Being able to perform clerical tasks while maintaining a personable nature is important for any professional in a front desk position. We’ve included several examples common for Front Desk Manager below. Education is not as big of an interest for hiring managers. Ensured that all wake up calls are handled promptly and properly. Scheduling appointments and calling patient's to reconfirm appointments. The section work experience is an essential part of your front desk associate resume. Maintained the front desk and reception area in a neat and organized fashion. To start, you’ll need a compelling letter for your Front Desk Clerk cover letter. Coordinated schedules of 30-40 employees. Input reservations in the Smart Hotel system from travel search engines to include Expedia, Travelocity etc. The resume summary replaces the out-of-date resume objective. Summary. ‘Highly trained receptionist with 10 years of experience working various front-desk positions, excelling in those reliant on digital record-keeping systems and efficient filing using state-of-the-art software.’ If you’re a career receptionist looking for a new position Maintain OTA inventory and confirmations, as well as oversee all front desk agents, bellman, valets, housekeeping, and maintenance. Summary for a Front Desk Manager Resume The resume summary replaces the out-of-date resume objective. Front Desk Resume Samples This page provides you with Front Desk resume samples to use to create your own resume with our easy-to-use resume builder.Below you'll find our how-to section that will guide you through each section of a Front Desk resume.Key As you start on your career journey, be sure to check out the resources, writing tips, and Front Desk Manager resume example we’ve included below. When it comes to what sections you need to include on your resume, you will know best! Creative resume templates, like the one pictured here, can actually hurt your chances of landing an interview. Learn how to craft a professional front desk cover letter with our free, downloadable front desk cover letter sample. As a front desk clerk I was the first impression that anyone has of the hotel.Key Points. Ran daily credit card transactions through a settlement process. Copyright © ZipJob.com | All Rights Reserved. Responsible for reservations via phone and internet, Receptionist of heavy call load, efficiency while multi-tasking, punctual, Operate computers programmed with accounting software to record, store and analyze information, Handle guest check-ins and check-outs appropriately. Results-orientated and award-winning professional with proven abilities in strategic planning, project management, process improvement, manufacturing. Greeting guest and visitors, handled guest check in and checkouts appropriately. 1. Check hotel guests in and out, and answer all phone calls promptly. Instead, you should use a basic resume format that quickly communicates your basic information and qualifications–like the one included below. Managed daily front desk operations for a fast paced community center serving over hundreds of members. Take messages and route to correct extension. Escorted guests to their assigned rooms, including transporting their luggage. Remember to use basic formatting with clear section headings and a traditional layout. Work from home Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment. Once done, save it as a pdf file before sharing it with recruiters. Build Your Own Now. Searching for a new job can be overwhelming, but with an exceptional resume, you can get the assistant front office manager job that you’ve been wanting. Front Desk Clerk Resume Examples. Use a Clean Front Desk Resume Format. Here is a sample of entry level front desk receptionist resume – Feel free to copy-paste and adapt it to build your resume to apply for the job you want. Browse Front Desk Concierge resume samples and read our guide on how to write a Front Desk Concierge resume. Now the GM thinks you’ll seem that way to... 2. Additionally, Download a Free Receptionist Resume Cover Letter Template. Strive to provide guests with the best experience possible and work problems quickly. If you need more help, you can always refer to the following resume sample for a position. Answering the phones and transferring calls. Verifying demographic information and collecting co-payments. City, State or Country if international Do a sum and get your winning resume! Receptionist Resume Sample + Resume Making Guide with 12 resume examples to land your next job in 2019. Record guest comments or complaints, referring customers to managers as necessary. If you are interested in a position that combines the highest levels of customer service with wide-ranging managerial responsibilities, then this could be the perfect job for you. Didn’t get the specific answers you wanted from this page? [Click here to go directly to the complete front desk resume sample.Organizations are careful with who they employ as the face of their company. A typical Front Desk Clerk resume examples describes duties such as offering advice and information to customers, taking phone calls, updating databases, taking orders, collecting payments and many others. Check-in and check out guests with Check-Inn Lodging Software in aconfident, professional, and friendly manner. Phone | Email Derive genuine pleasure from transforming high-potential staff into outstanding leaders demonstrating the creativity critical to financial and operating success. Complete Degree Name (Candidate) – Major (GPA: List if over 3.3). Below you'll find our how-to section that will guide you through each section of a Front Desk resume. Superior work ethic with the ability to identify areas of strengths and weaknesses to devise solutions. Your resume is one of the best tools you have to market yourself. For example, let’s dissect two bullet points from the example above: • Saved the company over $xxM within 9 months by negotiating with vendors and developing procedures to increase productivity of all staff by over 40%. Professional Resume Services How to Write a Resume for Front Desk Receptionist Job: Best Tips. Use a PC/Laptop to edit it. Replying to customer complaints with the appropriate answers/demeanor, Maintaining excellent customer service to all people who set foot in our door, Assisting with whatever problem the customer would have, Taking credit card and check payments for orders. Our experts recommend you start your resume with a resume summary, like the one above. Greeting and assisting customers at check-in. Make reservations and cancellations, while ensuring hotel policies. Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service. Effective management resumes use soft skills to showcase leadership skills. Coordinated such things as vehicle registrations and tracking, fuel accountability, moving/land, Heavy customer service interacting with several levels of management from over 30 organizations daily, Conducted training presentations for current and incoming staff members. Front Desk Agent Resume There is a simple hiring formula: your working experience and skills plus our functional resume builder. Crafting a Front Office Receptionist resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. 01/2016 - 10/2016 Barista Oscars Coffee and Confections | Hoxie, KS Memorized official and off-menu preparations to Job descriptions & responsibility samples inc. Providing excellent customer service was one of the most important job duties as a front desk clerk. Made copies, sent faxes and handled all incoming and outgoing correspondence. Collecting cash, credit/debit card payments from guests. Working well under pressure and maintaining a consistently pleasant and professional personality when communicating with the public. In some cases, your resume would reach 3 pages. Review this list to identify which skills you already possess that you can include on your resume, and which skills you want to improve on to enhance your employability: Resume Length Your hotel front desk resume should probably be between 1-2 pages in length.Use standard letter size pages, and easy to read fronts between 11-13 in size. Collaborated with maintenance and housekeeping to keep hotel rooms up to par. Preparing and assigning housekeeper room assignments. Keep the front desk as well as lobby areas clean and well organized. Because your hotel front desk resume is a no show. Land 2x More Interviews…Guaranteed! A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page. Provide strategic management and oversight of a portfolio consisting of six full service hotels. It’s the one thing the recruiter really cares about and pays the most attention to. Complete the daily shift checklist and any other duties as assigned. Faxing patient's documents and reports to referring physicians. Responsible for making sure assigned events are organized and executed to ensure complete guests' satisfaction, Welcome and register guests and offer them services and room rates, Handle guest check ins and outs in a welcoming and specialized manner, Provide the maximum quality of service to the guests, Collected and posted fees according to protocol; prepared and balanced daily financial registers. Organizing and tidying lobby of hotel daily. Manage housekeepers schedule and assign daily tasks. The following resume template can be also utilized for a front desk medical receptionist, administrative receptionist, secretary receptionist, front office, and hotel receptionist. • Developed and managed the Directors of Sales and General Managers in all facets of sales and marketing, yield management & profit and loss statements resulting in extensive increases in revenues and customer service ratings. Check in customers The bulk of your Front Desk Manager resume should be the Work Experience section. Contacting companies for authorizations, and billing inquiries, Created database and history of all checked out guests using MS Excel, Assisted and guided other clerks as needed, Trained employees for night audit and front desk, Created revenue tracking of hotel rooms sorted by efficiency and standard rooms, Tracked revenue received via walk-in, phone reservation, and third party reservations, Experience with MS Excel, MS Power Point, and MS Word, Experience with Softhotel PMS, HSS, FOSSE, Constant Contact, SalesPro, Guest Tracker and Win Micros hotel module, Handling of stressful and time restrictive situations, Cheerful and professional public relations at all times memorizing names/faces, Maintains high standards in honesty, integrity, and accountability, Always exerts 100% effort in all areas and a self-starter, Check figures, postings and documents for correct entry, Debit, credit and total accounts on computer spreadsheets and databases, using specialized accounting software, Operate 10 key calculations, copy machines to perform calculations and produce documents, Greet, register and assign rooms to guests of hotel, Verify customer's credit, and establish how the customer will pay for the accommodation, Make and confirm reservations and issue keys, Provide customer service to customer, vendors, etc over the phone. Basically helped out with any department when needed. Therefore, you have to have a certain abilities to apply. Performing all hotel guest service functions, Customer Satisfaction and Conflict Resolutions, Proper Accounting For Large Sums Of Cash and Credit Card Transactions, Able to understand Hazard Communication in order to maintain a safe work environment for employees and customers, Greet customers and provide necessary safety precautions for proper equipment use, Date stamps, sorts, and racks incoming mail and messages, Transmits and receives messages, using telephone and telephone switchboard, Answers inquiries pertaining to hotel services and registration of guests, Keeps records of room availability and guests' accounts, manually or using computer, Computes bill, collects payment, and makes change for guests, Compute bills, collect payments, and make changes for guests. © 2020 Job Hero Limited. Read on to see how to make the hotel hiring manager giddy with the prospect of short-listing you. This statement highlights the applicant’s broad range of knowledge, reinforcing experience and qualifications. What does a good front desk clerk resume look like? This CV template highlights your objective, skills, and abilities. This job almost works in any industry and they are also responsible to greet the visitors and performing the clerical task. You should always begin with a summary section. Front desk resume sample will be the best way for you who want to be a front desk. Show Resume Text. Make reservations, greet guests, confirm and cancel reservations, answer phones, Greet guests, establish method of payment and assign room keys, Greet, register, and assign rooms to guests of hotels or motels, Complete charge of hotel operations during shift, Greet, register, and assign rooms to guest, Perform bookkeeping activities, such as balancing accounts. See our Front Desk Clerk cover letter sample to finish your application. Or download these examples in PDF at the bottom of this page for free . Writing Your Front Desk Manager Experience Section The bulk of your Front Desk Manager resume should be the Work Experience section. Companies Worked For: Salon, New Image, A Nu You Salon & Spa, Sandy Looking for cover letter ideas? Engage customers in order to provide to them what they need in terms of product and quality services, Customer Service over the phone or In person, Process transactions in a time efficient manner, Maintain work area in terms of cleanliness and hygiene. Served as the General Manager of the Hilton Charlotte University: effectively provided exceptional leadership for a very high profile, busy 393 room full service hotel with 20,000 square feet of meeting space, Increased our RevPar index growth by 10% annually each year due to my leadership and execution of improved operational, customer service and marketing initiatives, Ranked in the 10% for all Hilton Chains in the area of Guest Satisfaction, Awarded numerous Hilton awards such as Overall Performance of Excellence, Most Improved Hotel and Most Improved Guest Loyalty, Directly managed or oversaw numerous properties including the Hilton Garden Inn Philadelphia, Doubletree Augusta, Country Inn & Suites Charlotte & Microtel BWI as well as numerous other hotels, Served as the President of Charlotte Area Hotel Association, Successfully managed all aspects of 17 properties (encompassing 1650 rooms) inclusive of both limited and full service hotels, Developed and managed the Directors of Sales and General Managers in all facets of sales and marketing, yield management & profit and loss statements resulting in extensive increases in revenues and customer service ratings, Developed innovative and strategic digital/online marketing campaigns to further ensure our growth in competitive markets, Handled franchise relationships and developed relationships with key clients and ownership, Reviewed weekly and monthly reports for each property & conducted property inspections, Conducted all hiring and training of DOS and GM positions and achieved high retention rates, Chosen to managed other distressed properties including Restaurants, Mobile Home Parks & Conference Centers for banked owned assets and turned around failing establishments into profitable locations, How To Write Your Resume’s Work Experience Section, How To Write Your Resume’s Education Section, Tips on how to write the perfect Front Desk Manager resume, Relevant Coursework: List coursework taken (even include those you are planning on taking), Clubs/Activities: List clubs and activities in which you participated, Relevant Projects: List 2-3 projects you have worked on, Strong Verbal and Written Communication skills, Proficient in Creating and Implementing Policies and Procedures. Motivated individual with talent for coordinating guest services. Find out what is the best resume for you in our Ultimate Resume Format Guide. Finally, be sure to include top skills throughout your resume. A typical Front Desk Clerk resume examples describes duties such as offering advice and information to customers, taking phone calls, updating databases, taking orders, collecting payments and many others. It should open up properly there. Resume SamplesThis page provides you with Front Desk resume samples to use to create your own resume with our easy-to-use resume builder. A narrative approach will not help you make the cut, as it … Greet guests appropriately as they arrive and depart. Cheers to you for studying the Front Desk Clerk resume sample! Front desk managers fulfill one of the most challenging roles in the hospitality industry, and are critical for the success of hotels, motels, and similar venues. Especially considering you have such a short time to impress anyways. Provided guest and permanent tenants with room key, Ask for identification and ensure that the provided credentials, Answer telephones regarding monthly and daily rates, Ensure guest are satisfied with their rooms. Build an eye-catching resume recruiters love with this Front Desk resume example and guide for 2020. received for them. Provide clerical assistance such as answer phones, faxing, typing, Transact reservations for customers and handled cash payments, Provide great customer service to the guests, Running daily credit card transactions through a settlement process, Recording daily room occupancy and rate totals, Recording revenue totals for cash, checks, and credit card transactions, Generating automated accounting reports for the manager's review, Handling 3rd party reservations and ensuring proper processing, Settling Corporate Accounts and sending reports to those entities for billing purposes, Ensuring proper video monitoring for surveillance and processing, Process payments ( Cash, MC, VS, AX, DS, checks etc. Answering telephone calls and dealing with face to face enquiries. First point of contact for service and work order requests. Balance all cash receipts and work performed during shift, Complete check-out procedures, compute bills, collect payments, Transmit and receive incoming mail and messages, Answer inquiries to hotel services, guest registration and travel directions or make recommendations regarding shopping, dining and entertainment, Sell pantry items to guests and fellow employees, Post charges to rooms for food, drink, movies and telephone calls, Contact housekeeping or engineering for maintenance issues, Keep records of room availability and guests' accounts, manually or using computers, Perform bookkeeping activities, such as balancing accounts and conducting nightly audits, Review accounts and charges with guests during the check out process, Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment. Receptionist is a job requiring good organizational skills and advanced communication skills to be able to greet visitors and clients to a company pleasantly and advise them wisely. Other sections for you to consider including are foreign language skills, awards and honors, certifications, and speaking engagements. Sometimes they have to work with other employees at the front desk to handle a difficult problem. Looking to get your foot in the door? Front Desk Resume Skills: Definitions and Examples October 9, 2020. Check out real resumes from actual people. Browse Front Desk Receptionist resume samples and read our guide on how to write a Front Desk Receptionist resume. Try Now! Choose the Best Format for Your Front Desk Resume. Customer Service, make reservation by phone or in person. Contacted members for debt collection of outstanding balances. Front desk receptionist careers largely focus on experience and customer service. Key Front Desk Skills A front desk receptionist job can be yours if you have an impeccable perfect resume. Working at the front desk requires using computers to keep records, process payments, and complete other tasks. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. This is where you might want to refer to the job description of the position you're applying for. Arrange tours and transportation for guests as required. Summary for a Hotel Front Desk Clerk Resume The resume summary replaces the out-of-date resume objective. Answer queries regarding the hotel's services, charges, dining information, shopping and travel directions, Refer guests to appropriate departments to resolve complaints or provide suggestions, Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift, Make sure all members are current with their memberships and take process payments, Answer and direct phone calls to reach highest level of customer satisfaction.