For this post the candidate should be able to communicate with consumers to make strong association with them. ���PS� +! For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. This is why you need to provide your: The section work experience is an essential part of your concierge supervisor resume. 5 0 obj Concierge Resume Examples. brochures, trail maps, etc. Objective : As a Concierge Supervisor, responsible for Providing for the development of team members through training, monitoring, counseling, and performance evaluations, Providing direction and support to Platinum agents to ensure the highest level of service is provided at all times. Concierge Manager. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree. They must uphold company culture at all times while making guests feel welcomed and valued. 3730 Grayson Hills, New York, NY +1 (555) 304 1089. Hotel Concierge Resume Examples. Present the most important skills in your resume, there's a list of typical concierge supervisor skills: •  Provide high level concierge services to staff, clients and guests Project warmth, care and concern for all guests along with proper etiquette, Anticipate VIP guest’s needs, respond promptly and positively however busy and whatever time of day, To lead and supervise the concierge team to ensure they offer the best service, knowledge and assistance to guests, To assist guests with mail, messages, and all inquiries, Licenses & Certifications: None required; Clef d’Or designation desirable, Lead and supervise the Concierge team to ensure they offer the best service, knowledge and assistance to guests, Ensures known guest preferences are met and amenities provided. Offering an array of skills in large-scale event planning, effective communication, leadership, contract … The hospitality concierge resume sample demonstrates all the top ways to convince a hiring manager of potential job success. Concierge Supervisor role is responsible for software, training, basic, search, events, travel, research, reporting, payroll, security. For help with your resume, check out our extensive Concierge Resume Samples.   •  Member of Les Clefs d’Or is an asset %PDF-1.4 ), Maintain cooperative relationship with the Guest Services staff at Bretton Woods to ensure consistent guest service/relations throughout the resort, Other tasks as assigned by Guest Services Manager or other applicable managers, Ensure that our incoming guests are contacted prior to arrival to schedule services, dining, activities, and general resort amenities using our Central Amenities Reservations program (CAR), Communicate with our Reservations Manager regarding booking levels to ensure that CAR is using the most up to date house counts and marketing bulletins to ensure a memorable and seamless stay with us, Work closely with our Resort Vendors (ie. stream &nb... •  Strong Communication skills (verbal, liste... •  Excellent telephone etiquette ,Strong prob... •  Work with a team that boasts of employee d... •  Project or Team Management experience Be sure to … Previous luxury hotel experience is required, Knowledge of the surrounding area and all of its attractions, Greet guests at the front desk upon arrival, Assist guests with room reservations, check guests in and out upon arrival and departure, Establish call back program to contact guests who have arrived to ensure their comfort and to offer assistance, Maintain and develop events/ receptions to take place in the lobby during the evening hours. Position: Concierge Supervisor The Ivy Hotel is hiring a Concierge Supervisor. Concierge Team Manager Merrill Edge Resume Examples & Samples.   •  Flexibility. Love this resume? A great opportunity to start in hotel industry. Dog Sledding, Equestrian Program, etc) to ensure scheduling and staffing levels reflect our guests needs, Greet owners and guests upon arrival, completing the check-in process and escorting them to their room ensuring all service standards are followed, A team leader. You may also see Project Manager Resume Template. The objective section of a concierge resume is the introductory statement of your resume. The objective section is your first contact with the employer, so make the most of it! The Guide To Resume Tailoring. As such, you should consider using this template as a guide.   •  Meets and greets employees and their guests in a prompt, professional and efficient manner x��[ݎ���S�wra+���wݤ@[�@6 (6�����Y��h������>��#~�%�$���!y������ ������i��OutxZ��(�Ҩn�.�V��㪩�����"o��(��dy�e�%�9�Vm*� %�쏢 <> If you’ve been working for a few years and have a few solid positions to show, put your education after your concierge supervisor experience. 10 votes The Resume Builder Create a Resume in Minutes with Professional Resume Templates Create a Resume in Minutes. Do you need the best Concierge resume? Guide the recruiter to the conclusion that you are the best candidate for the concierge supervisor job. The national average salary for a Concierge Supervisor is $32,438 in United States. Essential responsibilities of a Concierge include: greeting guests, answering to inquiries, confirming reservations, identifying requirements, understanding customer needs, delivering personalized solutions, arranging recreation activities, and solving customer complaints. Ensures that all guests requests are processed and recorded in Go Concierge including health spa, golf, restaurant, travel and other miscellaneous service requests, Informs the Concierge Assistant Manager of all pertinent information related to the department and reports irregularities and problems as they occur along with recommendations for solutions, Supervises the Concierge team during the shift and takes responsibility for the Concierge function in the absence of Concierge management, Adherence to the Company’s status quo third party representation philosophy, Compliance with company polices, legal requirements, Provide input into and executes the development, implementation, and measurement of guest service standards consistent with the Company’s Standards and brand attributes, Keeps the Director or Manager informed on all pertinent information related to the department and reports irregularities and problems as they occur along with recommendations for solutions, Complete the opening and closing shift checklist on a daily basis, Notifies Manager/or Security of all unusual events, circumstances, missing items, or alleged thefts, Ensures all established standards of professionalism and protocol are being practiced by all staff, Maintains all departmental assets including equipment repairs and maintenance and ensures all departmental areas (FOH and BOH) are maintained, clean, and organized, Ensure all established standards of professionalism and protocol are being practiced by all Concierge staff, Communicate with the Concierge Manager to ensure a consistent delivery of service is being offered to guests, Assist the Concierge Manager with team development and training, Perform various administrative tasks assigned by the Concierge Manager and work directly with guests as a Concierge when volumes warrant, Prepare and distribute reports as requested by management to various departments, Ensure guest’s preferences are met and amenities are provided, Coordinate delivery of requested amenities and floral orders through the Bell Desk or Room Service, Able to speak Spanish or communicate in other languages, Current Notary Public designation and rights, Welcome our guests and partner collaboratively with the hotel team to ensure that we deliver our vision and mission to be the most hospitable company in the world, Maintain a sound knowledge of local events and industry trends, network with local tourist organsiations, Oversee the management of guest luggage, mail and taxi services, Maintain the Activity Concierge Desk as the information hub for guests of the resort, Attended, Resume and Activities & Events meetings weekly in order to stay well informed of what is happing at the Resort and find out specific VIP and group needs ie, amenities, lift tickets, etc, Create staff schedules and maintain payroll based on occupancy, Maintain communication with all departments at the Resort, Assure coverage of the Activity Concierge Desk at all times, Assure the Activity Concierge Desk is stocked completely with the appropriate resort collateral (i.e. Interested parties please forward your resume to . Supervisors work in a variety of industries and are in charge of coordinating the employees of a company and making sure work is completed in time. Concierges greet guests in a hotel and make sure they feel welcome. To write great resume for concierge supervisor job, your resume must include: The section contact information is important in your concierge supervisor resume. Search 58 Concierge Supervisor jobs now available on, the world's largest job site. There are plenty of opportunities to land a Concierge Security Guard job position, but it won’t just be handed to you. Build Your Own Now. Etc, Assist stales in hotel tours and fam trip events. ;���nۤi�,��/����:�����S{.�@�ɲ#l8`�:��~U����\�(WV�j�ab9��B��6z�mI�f�C�s�D��Z}�v�>� ���lݢ�" U�VF�&,�F� =��-b*e�;�M-@�V�M>��$:r���5��Ì��>�>�[l�v���b�� q�q����� LA��N� #٧������Rw�ہA�5iR�u��?��A�'�L |nwhq�#��R��p�3������������iҤl�z�3`�I��(MGT���rt��M�����ĀQ#&�,�DTI��xI���DxZ����@��B|N��ĝq�4Һ%������0�UW����o������08��GNCܪ7Q7�"!YY��a�f�$3��1�` Cultivated loyal client relationships by providing a high level of customer service including making travel arrangements, restaurant reservations, and addressing all concerns in a timely and professional manner. The work experience section should be the detailed summary of your latest 3 or 4 positions. Grab their attention by appealing to their major need … and be sure staff is kept up to date on all pertinent information, Maintain all departmental assets including equipment repairs and maintenance and ensure all departmental areas are maintained, clean, and organized, A competitive industry wage and annual leave benefits, Generous team member only discount on Hilton room rates globally, Ensures known guest preferences are met and amenities provided. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular concierge supervisor position you're applying to.
2020 concierge supervisor resume